CRM
22 post(s)
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Location SDK panic is usually a configuration story, not a magic data leak
OneSignal clarifies how location works in its mobile SDK: it is off by default, requires explicit developer enablement, and still depends on OS-level user permission. Useful framing for privacy reviews and stakeholder questions.
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Push in 2026 is still the fastest way to lose trust, or win back users
OneSignal’s 2026 push best-practices guide focuses on the fundamentals that actually move retention: permission priming on iOS, careful timing and frequency, deep linking, and measuring downstream conversion, not just delivery.
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Xtremepush gamification benchmarks: why ‘real-time rewards’ beat drip campaigns for retention
Xtremepush shares 2026 benchmarks for retention, engagement, and tier progression (drawn from iGaming). The transferable insight: if rewards arrive a day late (batch sync), you are training churn. Tight loops, same-session reinforcement, and simple cohort deltas win.
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App Store Marketing Weekly – Week 11 (2026)
This week: age assurance is spreading, promo-code workflows are changing, and retention UX is now getting reviewed like a store page.
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AI retention is mostly ‘better timing + less spam’: a practical checklist for engagement teams
Braze lays out how AI can improve retention by predicting churn risk, personalizing onboarding, and optimizing send-time and frequency across channels. The useful takeaway: coordination and suppression rules matter as much as the model.
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App Store Marketing Weekly – Week 10 (2026)
This week’s highest-signal App Store + Google Play moves, plus what to do next (age assurance, ads, and release-risk).
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Choosing customer retention software for mobile apps: match the tool to your ‘retention DNA’
A credited summary of Pushwoosh’s 2026 guide to retention platforms: start with your churn pattern, then pick tools that support re-engagement, in-app activation, and analytics without buying an enterprise suite you won’t use.
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Move beyond ‘push-only’: why unified engagement platforms win on relevance
OneSignal argues that single-channel messaging creates blind spots (preference mismatch, incoherent experiences, data silos). Their core idea: unify profile data, orchestrate journeys across channels, and treat suppression and preference as first-class features.
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App Store Marketing Weekly – Week 09 (2026)
This week’s highest-signal App Store and Google Play moves, plus what to do next (ads, CPPs, policy, and measurement).
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Android push notifications: the practical setup checklist (FCM, channels, permission)
A clear, end-to-end guide to Android push notifications: Firebase Cloud Messaging basics, Android 13 permission, notification channels, and common delivery pitfalls.
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Choosing an app marketing agency: 5 signals that they’ll actually help (not just run channels)
A credited summary of ConsultMyApp’s checklist for picking an agency, with a practical way to pressure-test ‘strategy’, full-funnel thinking, and retention competence.
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OneSignal: three retention shifts for 2026 (reconstruct intent fast, let segments expire, and treat messaging like a system)
OneSignal argues that installs are no longer a proxy for intent in an AI-compressed discovery world. The retention edge is capturing ‘micro-intent’ early, building segments with decay and exit logic, and coordinating channels around timing.
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The Integrated Growth Manifesto: why the old playbook is dead
Phiture’s argument for integrated growth: break channel silos, use first-party data as the connective tissue, and use AI to increase experimentation velocity across the full funnel.
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App-led care only works if you treat retention like part of the service
A credited summary of ConsultMyApp’s 10-point framing for healthcare and pharma apps: lifecycle-state CRM, event-driven messaging, frequency safety, and data hygiene as the foundations for outcomes.
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A practical customer engagement strategy for 2026 (data, orchestration, AI, measurement)
A credited summary of Braze’s ‘customer engagement strategy’ guide, focusing on the four pillars (understanding, orchestration, AI personalization, and measurement) and what to operationalise in an app lifecycle program.
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Welcome series basics that still work in 2026 (and why ‘one email, one job’ is the real unlock)
A credited summary of Braze’s welcome email guide, with a practical lens for app onboarding, activation, and early retention.
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Push notifications in 2026: how to avoid fatigue (and earn the right to interrupt)
Appbot’s 2026 push notification best practices: transactional vs promo, preference controls, tone, timing, and measuring fatigue.
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Push notifications in 2026: the boring best practices that stop users from muting you
A practical summary of Jotform’s push notification best practices: opt-in timing, frequency discipline, segmentation, and writing constraints that keep messages useful.
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Apple’s Retention Messaging API: a new ‘save’ moment for subscription cancellations
Apple’s Retention Messaging API lets you show a message, offer, or lower tier right inside iOS subscription settings when a user tries to cancel. Here’s what it is, how it works, and the practical guardrails.
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Customer.io: Lifecycle marketing trends for 2026 (RCS, consent, fewer higher-intent moments)
A credited summary of Customer.io’s 2026 lifecycle trends: richer mobile messaging (RCS), consent realities, and why orchestration + measurement matter more than channel volume.
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Reducing mobile app churn: stop guessing, watch leading engagement signals
A credited summary of Pushwoosh’s churn guide: what churn actually measures, which engagement metrics predict it early, and practical messaging/onboarding moves that reduce drop-off without spamming users.
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Seasonality is not just acquisition, it is a retention and CRM planning tool
Yodel Mobile’s guide to seasonal app marketing: use audience data, custom events, and lifecycle automation to re-engage users during predictable peaks, then measure beyond installs.